top of page
  • Facebook
  • Instagram
  • YouTube

SCROLL

AbobeGirlsCup.jpeg

DISCOVERY

Understand to influence & achieve.

THE INTERACTIONS BETWEEN YOU & YOUR AUDIENCE.

2020

GLOBAL DESIGN

CHALLENGE FINALIST

EXDESCOVIDpaperbacklandscape_611x513.png

DISCOVERY

The Playbook provides a process to understand the current state, and desired future state within: 

  1. The People - your participants, fans, or any audience of importance to you 

  2. The Providers - you and your team

  3. The Interactions - between you and your audience

THE DISCOVERY ELEMENTS

01

PEOPLE

AbobeGirlsCup.jpeg

INFLUENCING PEOPLE

YOUR

PARTICIPANTS

FANS, MEMBERS

PARTNERS

02

PROVIDERS

EXDPlaybookpaperbacklandscape_611x513.pn

 PROVIDING EXPERIENCES

YOU & YOUR

TEAM, STAFF, VOLUNTEERS,

PROVIDERS

03

INTERACTIONS

AdobeGirlsB&W.jpeg

PEOPLE & PROVIDERS

YOU & YOUR PEOPLE

COMING TOGETHER

THE PLAYBOOK 

The first step

DISCOVER

1. DISCOVER
Play Video

DISCOVERY

TO 

UNDERSTAND

We observe & evaluate the current experience.

THE OPTIONS

There are 3 ways you can access the DISCOVERY process:

  1. ADVISORY CONSULTANCY - we conduct the Discovery work and come back to with our Playbook report 

  2. FACILITATED SESSIONS - we workshop the Discovery process with you and your team.

  3. MASTERCLASSES - we step you through the Discovery process in group sessions or online content.

400x400 red EDP black.png

ADVISORY

CONSULTANCY

We provide you with the Strategy and Plan to deliver your

events, programs & sessions.

800x800 - mac 01 people black.png

FACILITATED SESSSIONS

We work through the Playbook with you and your team.

AOL-removebg-preview_edited.png

MASTERCLASSES

we step through the Playbook and you become a Experience Designer .

PICK YOUR PLAYBOOK

400x400 red EDP black.png
400x400 Blue Sports EDP black.png
400x400 Black FAN EDP black.png
400x400 grey Active EDP black.png
400x400 Black LIVE EDP black.png

THE 3 PLAYBOOK STEPS

Simple steps to success.

3 STEP PROCESS

ALL THE ELEMENTS

9 essential elements

01

PEOPLE

AbobeGirlsCup.jpeg

INFLUENCING PEOPLE

YOUR

PARTICIPANTS

FANS, MEMBERS

PARTNERS

02

PROVIDERS

EXDPlaybookpaperbacklandscape_611x513.pn

 PROVIDING EXPERIENCES

YOU & YOUR

TEAM, STAFF, VOLUNTEERS,

PROVIDERS

03

INTERACTIONS

AdobeGirlsB&W.jpeg

PEOPLE & PROVIDERS

YOU & YOUR PEOPLE

COMING TOGETHER

04

JOURNEYS

Girl%20runner_edited.jpg

JOURNEYS OF ASPIRATION

MILESTONES

The Influence of Time

MOMENTS

05

EXPERIENCES

adam-whitlock-270558-unsplash.jpg

EXPERIENCES OF VALUE

ASPIRATIONAL

MEANINGFUL

FUNCTIONAL

The Influence of Experiences

06

PLACES

AdobeStock_91181781.jpeg

MODES OF INTERACTION

PHYSICAL

ONLINE

The Influence of Places

07

STAKEHOLDERS

EXDPlaybookpaperbacklandscape_611x513.pn

THE INPUTS

INTERNAL

+

EXTERNAL

The Influence of Collaboration

08

RESOURCES

EXDPlaybookpaperbacklandscape_611x513.pn

THE RESOURCES

The Influence of Capabilities

PEOPLE

MONEY

TIME

09

VALUE

AdobeStock_230018610_Editorial_Use_Only.

THE REWARDS

The Value of Experiences

PEOPLE

EXPERIENCES

ORGANISATIONS

INSPIRED

THE XD LAB

We are on a mission to evolve the influence of our experiences.

There are 3 current initiatives you can join us on:

  • THE PULSE - EXPERIENCE DESIGN RESEARCH STUDY

  • THE EVENT SHOW - EXPERIENCE DESIGN SESSIONS

  • THE MOVEMENT - EXPERIENTIAL LEARNING EXPERIENCES

“Such a valuable process - thank you.”

LAURA J.

bottom of page