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DELIVER

Experiences that achieve results.

THE RESOURCES, THE REWARDS.

2020

GLOBAL DESIGN

CHALLENGE FINALIST

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DELIVERY

The Playbook provides a plan for the things you need and the results you want.

  1. The Resources - the time, money, people and processess you need

  2. The Stakeholders - the inputs you need to achieve what you want

  3. The Rewards - the outcomes you need, with the measures of success that matter most.

THE DELIVERY ELEMENTS

07

STAKEHOLDERS

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THE INPUTS

INTERNAL

+

EXTERNAL

The Influence of Collaboration

08

RESOURCES

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THE RESOURCES

The Influence of Capabilities

PEOPLE

MONEY

TIME

09

VALUE

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THE REWARDS

The Value of Experiences

PEOPLE

EXPERIENCES

ORGANISATIONS

INSPIRED

THE PLAYBOOK 

The third step

DELIVERY

DELIVER

TO

ACHIEVE

Events, programs and Experiences that give value, and get results.

THE OPTIONS

There are 3 ways you can access the DELIVERY process:

  1. ADVISORY CONSULTANCY - we create the DELIVERY plan and come back to with your Playbook to execute 

  2. FACILITATED SESSIONS - we workshop the DELIVERY Playbook with you and your team.

  3. MASTERCLASSES - we step you through the DELIVERY planning process, 1 on 1, in group sessions or online content.

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ADVISORY

CONSULTANCY

We provide you with the Playbook Design after reviewing your event, program or sessions.

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MASTERCLASS

SESSIONS

We step you through the Design process, one-to-one, in LIVE group sessions, or our online course.

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FACILITATED

WORKSHOPS

Together we go through a Design workshop focused on your event, program or sessions.

PICK YOUR PLAYBOOK

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THE 3 PLAYBOOK STEPS

Simple steps to success.

ALL THE ELEMENTS

9 essential elements

01

PEOPLE

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INFLUENCING PEOPLE

YOUR

PARTICIPANTS

FANS, MEMBERS

PARTNERS

02

PROVIDERS

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 PROVIDING EXPERIENCES

YOU & YOUR

TEAM, STAFF, VOLUNTEERS,

PROVIDERS

03

INTERACTIONS

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PEOPLE & PROVIDERS

YOU & YOUR PEOPLE

COMING TOGETHER

04

JOURNEYS

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JOURNEYS OF ASPIRATION

MILESTONES

The Influence of Time

MOMENTS

05

EXPERIENCES

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EXPERIENCES OF VALUE

ASPIRATIONAL

MEANINGFUL

FUNCTIONAL

The Influence of Experiences

06

PLACES

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MODES OF INTERACTION

PHYSICAL

ONLINE

The Influence of Places

07

STAKEHOLDERS

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THE INPUTS

INTERNAL

+

EXTERNAL

The Influence of Collaboration

08

RESOURCES

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THE RESOURCES

The Influence of Capabilities

PEOPLE

MONEY

TIME

09

VALUE

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THE REWARDS

The Value of Experiences

PEOPLE

EXPERIENCES

ORGANISATIONS

INSPIRED

THE XD LAB

We are on a mission to evolve the influence of our experiences.

There are 3 current initiatives you can join us on:

  • THE PULSE - EXPERIENCE DESIGN RESEARCH STUDY

  • THE EVENT SHOW - EXPERIENCE DESIGN SESSIONS

  • THE MOVEMENT - EXPERIENTIAL LEARNING EXPERIENCES

“Such a valuable process - thank you.”

LAURA J.