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DESIGN

2020

GLOBAL DESIGN

CHALLENGE FINALIST

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Interactions that influence.

THE JOURNEYS, THE EXPERIENCES.

DESIGN

The Playbook provides a process to create interactions between providers and people.

  1. Journeys of Aspiration - the milestones & moments of influence for your audience

  2. Experiences of Value - the elements that will have a positive influence

  3. Places of Interaction - between you and your audience, physical and online experiences.

THE DESIGN ELEMENTS

04

JOURNEYS

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JOURNEYS OF ASPIRATION

MILESTONES

The Influence of Time

MOMENTS

05

EXPERIENCES

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EXPERIENCES OF VALUE

ASPIRATIONAL

MEANINGFUL

FUNCTIONAL

The Influence of Experiences

06

PLACES

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MODES OF INTERACTION

PHYSICAL

ONLINE

The Influence of Places

THE PLAYBOOK 

The second step

design

DESIGN

TO 

INFLUENCE

Creating experiences and interactions that matter.

THE OPTIONS

There are 3 ways you can access the DESIGN process:

  1. ADVISORY CONSULTANCY - we conduct the DESIGN work and come back to with your Playbook 

  2. FACILITATED SESSIONS - we workshop the DESIGN process with you and your team.

  3. MASTERCLASSES - we step you through the DESIGN process in 1 on 1, group sessions or online content.

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ADVISORY

CONSULTANCY

We provide you with the Playbook Design after reviewing your event, program or sessions.

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MASTERCLASS

SESSIONS

We step you through the Design process, one-to-one, in LIVE group sessions, or our online course.

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FACILITATED

WORKSHOPS

Together we go through a Design workshop focused on your event, program or sessions.

PICK YOUR PLAYBOOK

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THE 3 PLAYBOOK STEPS

Simple steps to success.

ALL THE ELEMENTS

9 essential elements

01

PEOPLE

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INFLUENCING PEOPLE

YOUR

PARTICIPANTS

FANS, MEMBERS

PARTNERS

02

PROVIDERS

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 PROVIDING EXPERIENCES

YOU & YOUR

TEAM, STAFF, VOLUNTEERS,

PROVIDERS

03

INTERACTIONS

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PEOPLE & PROVIDERS

YOU & YOUR PEOPLE

COMING TOGETHER

04

JOURNEYS

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JOURNEYS OF ASPIRATION

MILESTONES

The Influence of Time

MOMENTS

05

EXPERIENCES

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EXPERIENCES OF VALUE

ASPIRATIONAL

MEANINGFUL

FUNCTIONAL

The Influence of Experiences

06

PLACES

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MODES OF INTERACTION

PHYSICAL

ONLINE

The Influence of Places

07

STAKEHOLDERS

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THE INPUTS

INTERNAL

+

EXTERNAL

The Influence of Collaboration

08

RESOURCES

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THE RESOURCES

The Influence of Capabilities

PEOPLE

MONEY

TIME

09

VALUE

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THE REWARDS

The Value of Experiences

PEOPLE

EXPERIENCES

ORGANISATIONS

INSPIRED

THE XD LAB

We are on a mission to evolve the influence of our experiences.

There are 3 current initiatives you can join us on:

  • THE PULSE - EXPERIENCE DESIGN RESEARCH STUDY

  • THE EVENT SHOW - EXPERIENCE DESIGN SESSIONS

  • THE MOVEMENT - EXPERIENTIAL LEARNING EXPERIENCES

“Such a valuable process - thank you.”

LAURA J.