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05
EXPERIENCES
The types of interactions.
What experiences do you offer?
Functional? Social? Emotional? Aspirational?
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What interactions do your people value?
How do you enable them to do more? Feel more?
Belong more? Or even to become more?
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There are many elements you can provide, and each plays a role.
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Let's find your 'Experiences of Value'.
YOUR EXPERIENCES
The Playbook creates experiences that have the most value, for your people, and for you.
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Across your Journeys you will provide experiences in many ways, and each type can be valuable. We must provide the fundamental elements, and then the meaingful, memorable, and transformational.
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Each experience plays a role, and we must intentionally aim to create a desirable reaction. Investing in the things that matter, at the right time, in the right place.
So that more people sign up, show up, share it, and show up again.
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THE PLAYBOOK PROCESS
3 simple steps
YOUR PLAYBOOKS
HOW?
THE ELEMENTS
9 essential elements
PROVIDING EXPERIENCES
You & Your Team.
Staff, Volunteers
Stakeholders.
PEOPLE & PROVIDERS
You & your People
coming together.
