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THE place of INTERACTIONS
The Playbook designs interactions to occur between providers and their audiences, in environments that will have the most influence, whether physically or online, these interaction need to have an effect. In person or digital platforms that serve the needs of the audience, and you.
Creating the interactions that will provide the most value, the experiences in the locations that will have the most impact.
As the provider, you must provide journeys in moments that achieve what you need, and to provide the interactions they expect. You can not afford to invest in the locations and platforms that are attractive or helpful, or in fact have a negative outcome.
THE PLAYBOOK PROCESS
3 simple steps
YOUR PLAYBOOK OPTIONS
HOW?
THE ELEMENTS
9 essential elements
PROVIDING EXPERIENCES
You & Your Team.
Staff, Volunteers
Stakeholders.
PEOPLE & PROVIDERS
You & your People
coming together.
